I’m proud to announce that I’ve earned the Kipu Health EMR Super Admin Certification.
This certification validates advanced expertise in Kipu’s EMR platform, including system architecture and configuration, security and access controls, scheduling and resource management, forms and documentation workflows, and clinical and operational reporting. It reflects a strong focus on building efficient, compliant, and scalable systems that support both clinical teams and high-quality patient care.
I am an IT Operations Supervisor with 20+ years of experience in IT management, service desk governance, and technical support. I specialize in Azure, Intune, Entra ID, O365, and Apple platforms, with a strong track record of leading and improving IT service delivery across nationwide healthcare and enterprise environments.
Responsive Tier I–III helpdesk support with expertise in diagnosing and resolving hardware, software, and network issues for enterprise environments..
Hands-on experience with Cisco, Meraki, Microsoft 365, Azure, and enterprise IT infrastructure to ensure secure and reliable connectivity.
Proven ability to lead nationwide IT support teams, streamline workflows, and maintain SLA compliance for large-scale operations.
Administration of Microsoft Azure, Intune, and Entra ID to deliver secure access management and identity protection.
Lifecycle oversight of IT hardware and software, leveraging Jamf, Intune, and Snipe-IT for deployments and vendor coordination.
Specialized experience supporting IT infrastructure in healthcare environments, ensuring compliance, uptime, and seamless clinical operations.
12 February 2025
Led nationwide IT support for Community Medical Services during the Methasoft upgrade, coordinating with executives and clinical staff to ensure smooth deployment.
07 January 2025
Successfully migrated 200+ iPads from Jamf to Intune, standardizing device management and improving security compliance across multiple states.
01 October 2024
Designed and implemented AMS (powered by Snipe-IT) for Community Medical Services, centralizing IT asset tracking and vendor coordination across nationwide clinics.
01 Janurary 2026
Led the migration from Design IT Solutions to a new Managed Service Provider, ensuring continuity of service while standardizing processes and improving nationwide IT support for Community Medical Services.
01 January 2026
Led the nationwide migration from Netsmart/Netalytics-owned Methasoft to Kipu EMR, overseeing deployment, system integration, and clinical go-live support to ensure continuity of care across the United States.
01 Janurary 2026
Directed a nationwide iPhone rollout in partnership with Verizon, overseeing procurement, logistics, zero-touch enrollment, and Microsoft Intune MDM implementation. Designed and deployed provisioning profiles, security baselines, and compliance policies, enabling standardized, secure device onboarding and scalable mobile operations across multi-state clinical environments.
I am eager to explore new opportunities and collaborations.
Feel free to reach out to me using the contact form.
2473 S Higley Road
Ste 104 PMB 5174
Gilbert, AZ 85295
Unitied States